Dispatch FAQ's

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 Dispatch Overall Room


Expand/Contract Questions and Answers

  • When should you call 9-1-1?

  • What questions will the 9-1-1 operator ask?

  • What happens if I accidentally call 9-1-1?

  • Can I make a report online?

  • How long will it take for officers to respond?

  • Why were officers diverted while responding to my call?

  • How are police calls processed?

  • I live in Walnut Creek, why am I being referred to the Sheriff's Department?

  • What issues can arise with cell phones and 911?

  • What issues can arise with VOIP and 911?