COVID-19 UPDATE: The City of Walnut Creek is coordinating with Contra Costa Health Services, the local public health authority, on the developing COVID-19 pandemic. For local information, updates and resources about COVID-19 visit

Citizen Online Services


How will Citizen Online Services help me?

Citizen Online Services portal offers our citizens, businesses, and visitors the ability to search for building permit information, get real-time status updates on project reviews, check fee payment history, schedule building inspections, and view results of building inspections.

To use the online services we provide you must register and create a user account. In order to view specific project information, you must be an Owner, Applicant or Licensed Professional currently involved with the project.


How to log into Citizen Online Services portal?

You can visit or simply click here.



To learn how to use this new Citizen Online Services portal, please click the topics listed below.

How do I register and create a user account?
How do I check the status of a plan review?
How do I schedule Inspections?
How do I search building permits?