VOIP service has it's advantages, free long distance, cheaper options than phone or cell service, however, VOIP calls present problems for 911 answering centers and can often be mis-routed or have the wrong address information.
VOIP subscribers should consider precautionary steps to ensure their safety when emergency services are needed.
Keep a land line telephone installed in your house (with minimal services) so you can still receive 911 services and have a backup for power outages or internet difficulties.
Know the 911 capabilities of your VOIP provider and make sure to register your account with the physical location where the phone will be used so it can be entered into the local 911 system.
Attempt to test your VOIP through your local 911 center; call the business line to make sure it is a good time to try a test.
Make sure you update your address information when you move
Keep your family informed of the limitations of VOIP
The best way to make sure the 911 operator has your exact location is to stay on the line and clearly give the information; don't rely on the automated information.