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Demonstrates in a positive, constructive way the ability to influence, direct, and guide individuals or groups to participate in, be committed to, and support the organization’s vision and goals. Takes personal accountability to develop self and others through coaching, mentoring and providing growth opportunities. Achieves targeted results and holds others accountable to do so.
Problem Analysis/Decision Making
Employs technical expertise to identify and analyze all information necessary to objectively assess options and determine the optimal course of action to achieve the desired long and short-term results.
Resistance to Stress
Consistently meets performance expectations under stressful conditions and exerts calming influences.
Administrative Courage / Risk Taking
Positively and proactively speaks out and acts in support of the vision, mission, values and goals of the organization even when faced with resistance and real or perceived consequences.
Demonstrates depth and breadth in job related knowledge, skills and abilities.
Written and Oral Communication
Effectively, concisely and accurately communicates in a respectful manner with sufficient information to support sound analysis and decision making.
Planning and Organization
Uses an integrated process to prepare a complete, realistic plan that supports strategic goals and expectations; is flexible enough to adjust to changing needs and take advantage of opportunities; prepares for risks and contingencies; applies adequate level of resources in a timely, effective and efficient manner, while balancing day to day demands. The individual monitors the plan, makes necessary corrections and communicates status, assesses and shares results and key learning issues to stakeholders
Interpersonal Skills and Conflict Resolution
Builds positive relationships and collaborative partnerships by involving others and interacting with them in a way that respects their individual differences. Resolves conflicts by achieving mutually agreeable solutions.
Commitment to Service
Demonstrates high performance standards and commitment to furthering the success of the profession, community and organization.
Capacity for Change
Constantly seeks opportunities to improve individual and team effectiveness by identifying and adopting new ideas, techniques and tools to achieve organizational vision and goals. The individual enthusiastically, focuses on the positive aspects associated with change.